This policy is applicable to orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
We ship worldwide.. Free shipping on all UK orders.
B. TRANSIT, HANDLING & ORDER CUT OFF TIME
Generally, orders are delivered within 7 – 14 business days after dispatch (Monday to Friday). Delivery times may vary during peak periods.
C. Delivery Terms
We use UPS, DHL, and other international couriers. Final delivery in the UK is handled by local partners.
D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@jorvantstore.com.
E. TRACKING
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
F. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
G. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
Contact us:
Jorvant Store LLC
Phone: +1 661-558-4003
Email: support@jorvantstore.com
Address: 1423 19th St, Bakersfield, CA 93301,United States
Business Hours:
Mon – Sat : 9am – 10pm(PT)
Sunday: 10am – 5pm(PT)
